Scr888 Privacy Policy – User Data Protection

1. Information We Collect

Scr888 collects several categories of information when you use our platform, including:

• Account information: Your full name, email address, phone number, date of birth, and encrypted password provided during registration.
• Payment information: Payment method details in MYR such as DuitNow, bank account numbers, and transaction records. We do not store full credit card numbers in our systems.
• Device and browser information: IP address, browser type, operating system, screen resolution, and mobile device information used to access the scr888 platform.
• Usage data: Login session records, activity history on the platform, matches followed, games played, and duration of use.
• Cookies: Data stored automatically by your browser to help the scr888 platform run more efficiently and remember your preferences.

2. How We Use Your Information

Information collected by scr888 is used for the following purposes:

• Verifying user identity and managing platform accounts securely.
• Processing deposits, withdrawals, and all financial transactions in MYR.
• Providing effective customer support when you reach out to our team.
• Analysing usage patterns to improve platform performance and the scr888 user experience.
• Sending you the latest platform updates, including service announcements and important account notifications.
• Detecting and preventing fraudulent activity, money laundering, or misuse of the platform.

Scr888 will not use your data for any purposes beyond those stated above without obtaining your consent first.

3. Cookies and Tracking

The scr888 platform uses cookies to enhance your experience. We use two types of cookies: session cookies, which are automatically deleted when you close your browser, and persistent cookies, which are stored on your device for a longer period to remember your login preferences and platform settings.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the scr888 platform. We also use industry-standard tracking technologies to monitor platform performance and identify technical issues, ensuring a smooth user experience.

4. Data Storage and Security

Scr888 stores user data on servers protected by SSL encryption and stringent technical security measures. Access to personal data is restricted to staff who require it to perform their duties, and all personnel are bound by strict confidentiality obligations.

User account data that has been inactive for more than 24 months may be archived or deleted in accordance with scr888's internal policies, subject to any legal requirements mandating the retention of certain financial records. In the event of a data security breach involving user information, scr888 will notify affected users within a reasonable timeframe, in compliance with applicable data protection laws in Malaysia.

5. Sharing Information with Third Parties

Scr888 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, we may share necessary data with the following parties in limited circumstances:

• Payment processors: Transaction details required to process deposits and withdrawals in MYR are shared with approved payment service providers.
• Statutory authorities: scr888 will disclose the necessary information to Malaysian authorities when required by law or a valid court order.
• Technical partners: Technical infrastructure service providers that support platform operations may access limited data subject to strict confidentiality agreements.

All third parties working with scr888 are required to uphold data protection standards equivalent to those set out in this policy.

6. User Rights, Policy Changes and Contact Us

As a scr888 user in Malaysia, you have the following rights regarding your personal data:

• Right to access: You may request a copy of the personal information we hold about you at any time.
• Right to rectification: If the information we hold about you is inaccurate or out of date, you have the right to request an immediate correction.
• Right to erasure: In certain circumstances, you may request the deletion of your personal data, subject to statutory record-keeping requirements.
• Right to withdraw consent: You can withdraw your consent for marketing communications at any time through your account settings.

Scr888 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any changes via the platform. Continued use of the platform following any changes constitutes acceptance of the updated policy.

For any enquiries regarding this Privacy Policy, or to exercise your rights, please contact us at: [email protected] or refer to our Frequently Asked Questions for more information. You may also read our Terms & Conditions to understand the broader user agreement framework.